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Purr-sonal support

We're all ears 🐱

Got a question about your collar, your order, or your curious little adventure cat? Fill out the form below — we reply within 24 hours, Monday to Friday.

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Email us directly

kitticosupport@gmail.com

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Response time

Within 24 hours, Mon–Fri — almost as fast as a cat knocking things off a shelf.

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Real humans, we promise

No bots, just cat people who actually care.

🐾 We can help with

  • Order status, shipping, and tracking updates
  • Sizing and fit — for cats, kittens, and tiny adventurers
  • How the built-in AirTag holder works
  • Returns and exchanges (30-day happy returns 🤍)
  • Anything else about your KittiCo collar

🐾 Send us a message

Apple AirTag is sold separately and not included. KittiCo is not a live GPS tracker and is not affiliated with Apple Inc.